CRITERIA

Application Criteria

Business Details

  • Approvals – occupancy & pools.
  • Licences – vehicles, music & video.
  • Registrations – accommodation & food premises.

Buildings and Facilities

  • Drinking water.
  • Fire protection and electrical, plumbing & gas supplies.
  • Size of sleeping quarters.
  • Bunk bed compliance.
  • Maintenance.

Recreational Activities

  • Inspection & maintenance of structures.
  • Risk Management Plans (RMP).
  • Swimming pool safety & maintenance.

Risk Management

  • Whole site RMP.
  • Injury/incident recording.
  • Emergency Management Plan.
  • WHS Policy & staff training.
  • Hazardous goods.
  • Safety briefings.
  • Risks at other sites.
  • First aid kits & training.

HR and Environmental Management

  • Employment contracts & policies.
  • Storage of confidential information.
  • Superannuation & award payments.
  • Document version control.
  • Training of staff/volunteers in operational procedures.
  • Environmental management.

Insurances

  • Public Liability.
  • Workers Compensation.
  • Property & Business Interruption.
  • Sub-contractors insured.

Child Protection

  • Child protection policy/procedures.
  • Pre-employment checks.
  • Contractor checking.
  • Induction & trailing.
  • Reporting systems.

Health and Hygiene

  • Food safety.
  • Cleaning practices.
  • Self-cater groups.
  • Garbage disposal.

Customer Service and Compliance

  • Booking procedures.
  • Injury/incident recording.
  • Income & expenditure recording.
  • Data storage & cyber security.
  • Advertising.
  • mm

Adventure Activities

  • Inspection & maintenance of structures.
  • Off-site activities.
  • Risk Management Plans.
  • Activity leader qualifications & training.
  • Ongoing training.
  • Recording of equipment usage.
  • Use of activity Standard Operating Procedures (SOP).

Code of Ethics

The principles of this Code are expressed in broad statements to guide ethical decision-making. All organisations seeking accreditation are expected to comply with the following Code of Ethics. Organisations undertake to:

  • Uphold a high standard of business ethics and customer service at all times.
  • Obey all legal requirements, and “good practices” relating to the industry, such as insurance, licenses, land and water approvals / permits, industry qualifications etc.
  • Protect the natural environment and ensure that all practices follow minimal impact guidelines.
  • Protect the safety and welfare of staff and participants at all times, through detailed risk minimisation strategies.
  • Treat all people; clients, co-workers, competitors and the general public, with professionalism, equity and integrity.
  • Protect staff and client rights to privacy and confidentiality with respect to information sought or received.
  • Treat co-workers and other colleagues with respect, fairness and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees.
  • Strive for excellence in the profession by maintaining and enhancing your own knowledge and skills & by encouraging the professional development of co-workers.

Code of Ethics