Accreditation Criteria

Key Areas considered in this Accreditation process.

• Business Details
• Approvals - Occupancy & pools.
• Licences - vehicles, music & video.
• Registrations - accommodation & food premises.
• Insurances
• Public Liability.
• Workers Compensation.
• Property & Business Interruption.
• Sub-contractors insured.
• Buildings & Facilities
• Drinking water.
• Fire protection and electrical, plumbing & gas supplies.
• Size of sleeping quarters.
• Bunk bed compliance.
• Maintenance.
• Health & Hygiene
• Food safety.
• Cleaning practices.
• Seld-cater groups.
• Garbage disposal.
• Child Protection
• Child protection policy/procedures.
• Pre-employment checks.
• Contractor checking.
• Induction & trailing.
• Reporting systems.
• Recreational Activities
• Inspection & maintenance of structures.
• Risk Management Plans (RMP).
• Swimming pool safety & maintenance.
• Adventure Activities
• Inspection & maintenance of structures.
• Off-site activities.
• Risk Management Plans.
• Activity leader qualifications & training.
• Ongoing training.
• Recording of equipment usage.
• Use of activity Standard Operating Procedures (SOP).
• Risk Management
• Whole site RMP.
• Injury/incident recording.
• Emergency Management Plan.
• WHS Policy & staff training.
• Hazardous goods.
• Safety briefings.
• Risks at other sites.
• First aid kits & training.
• HR & Environmental Management
• Employment contracts & policies.
• Storage of confidential information.
• Superannuation & award payments.
• Document version control.
• Training of staff/volunteers in operational procedures.
• Environmental management.
• Customer Service & Compliance
• Booking procedures.
• Injury/incident recording.
• Income & expenditure recording.
• Data storage & cyber security.
• Advertising.

Code of Ethics

The principles of this Code are expressed in broad statements to guide ethical decision-making. All organisations seeking accreditation are expected to comply with the following Code of Ethics.

Organisations undertake to:

• Uphold a high standard of business ethics and customer service at all times.
• Obey all legal requirements, and "good practices" relating to the industry, such as insurance, licenses, land and water approvals / permits, industry qualifications etc.
• Protect the natural environment and ensure that all practices follow minimal impact guidelines.
• Protect the safety and welfare of staff and participants at all times, through detailed risk minimisation strategies.
• Treat all people; clients, co-workers, competitors and the general public, with professionalism, equity and integrity.
• Protect staff and client rights to privacy and confidentiality with respect to information sought or received.
• Treat co-workers and other colleagues with respect, fairness and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees.
• Strive for excellence in the profession by maintaining and enhancing your own knowledge and skills & by encouraging the professional development of co-workers.